State Senator Bob Duff
March 13, 2008
Duff Calls on Governor to Address Deficiencies in DOT e-alert System
State Senator Bob Duff (D-Norwalk), vice chair of the General Assembly's Transportation Committee, today called on Governor M. Jodi Rell to examine the state Department of Transportation's (DOT) e-alert and e-traffic notification system and address areas in need of improvement.
"As you have publicly noted, the Department of Transportation is too inefficient and single-minded in its approach to problem solving," Senator Duff wrote in a letter delivered to the governor's office today. "If we are truly to improve the customer service that the department offers-as well as helping to reduce idling cars and frustrated drivers on our roads-we should take proactive steps and do things to truly help our commuters."
The e-alert system, which allows residents to subscribe for e-mailed notifications via the DOT's Web site, no longer issues notifications during the middle part of the day. It also does not include notifications for routine road work, which can cause delays for commuters and local traffic.
"Currently, e-alerts are issued for rail service delays and for highway incidents that are expected to last a minimum of one hour," wrote Senator Duff. "However, e-alerts are not issued for traffic congestion caused by the Department of Transportation's routine road projects and are not being issued during the middle part of the day. I've heard from several Fairfield County residents who currently receive e-alerts, yet have recently found themselves in traffic jams related to routine work of which they were completely unaware."
Senator Duff continued, "The department should take steps to notify e-alert recipients of routine road maintenance-including mowing, roadside cleanup and other maintenance that will impede the flow of traffic-at all hours of the workday, not just the morning and afternoon hours."
Download Senator Duff's letter to Governor Rell.
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